Business Solutions
Due to our independent status and range of suppliers, we can program your system with multiple, high quality network carriers to reduce the risk of a single point of failure in your telecommunications system. Building resilience into your telecommunications solution means you always have access to your telecoms services to ensure business continuity.
DISASTER CONTINUITY
We provide a range of resilience options to give you peace of mind knowing that your business is protected from any eventuality. If there's an emergency, you need to be confident you can move your services to an alternative location or access them remotely.
You can't predict the unexpected, so a business continuity plan that enables you to get back to 'business as usual' in the quickest possible time is essential. It could have a devastating effect on your business if you lose critical communications links with prospects, customers, suppliers and employees.
Least cost routing allows you to direct calls to your preferred provider by dialling 9 before the number. We may also be able to provide added resilience by programming your telephone system so your calls can be automatically routed to a secondary provider by dialling 8 before the number.
Our range of line rental care packages allows you to select the level of service you need, including up to 24x7 support, so you're assured that any issues will be dealt with swiftly.
To ensure that your data connection is always available you can install a secondary data connection as back up. For a totally secure extension of your LAN, supporting data-backup and mirroring services, our private circuits are the ideal solution. For complete disaster recovery you can use our hosting services to accommodate all your data and applications at a secure remote data centre.
Your telephone system is often at the heart of your communications infrastructure. We can install backup power supplies or UPS or for added resilience, we can run multiple controller modules across two or more offices, ensuring maximum performance even if one unit should fail.
Inbound Call Plans give you total control over where your calls are answered, ensuring that you do not lose any customer enquiries.
Within minutes of an incident, you can route your incoming calls to another location such as another office or outsourced call centre.
You can't predict the future, but you can prepare for the unexpected.